Positive Impacts
  • 30-Nov-2017 to 29-Mar-2018 (CST)
  • Family Forward - City Office
  • St. Louis, MO, USA
  • Full Time

Medical, Dental, Vision, 401K, Company Paid Life Insurance, AD&D and LTD. Generous vacation, sick and holiday policies.

Job Title:                           Parent Coach

Job Classification:            Professional (EEO Code)

Agency of Placement:      Family Forward - City Office               

Department:                     Community Services

Reports To:                       Community Services Supervisor

FLSA Status:                    Non-Exempt

Prepared Date:                 10/2017


Summary:   Nurturing Parenting Programs are evidence based, trauma informed, family-centered programs designed for the prevention and treatment of child abuse/neglect. Parent Coaches apply interventions in the family's home using activities to nurture positive parenting skills and self-care, home practice exercises, family nurturing time, and activities to promote positive brain development in children birth to three years. Specifically, the Nurturing Parenting Programs are designed to meet the family's needs based on their individual parenting strengths and weaknesses.

Under the direction of the Supervisor, the Parent Coach provides parenting support, education and case management for a caseload of up to 25 families with young children at risk of child abuse and neglect.  Parenting education using the Nurturing Skills curriculum is delivered within individual sessions using a home visiting approach.  The primary focus is on promoting healthy families by enhancing parenting to ensure a safe, stable environment for the child/children.


Primary Responsibilities: Parent Coaches must demonstrate a thorough understanding of issues related to parenting and child development; knowledge of community resources; an understanding of family systems; the impact of abuse and neglect; substance abuse; mental illness; poverty; grief and loss; and trauma on children and their families. Parent Coaches will:

  • Reach out and engage new clients in a timely manner.
  • Schedule and keep appointments with clients. Frequency of contact is individualized to the client.  Optimally, clients should be seen at least twice a month.
  • Maintain a caseload of up to 25 active clients.
  • Engage the client in an assessment of areas of strength and need and create a service plan to guide service according to that assessment.
  • Provide assigned clients with case management services with a focus on linkage to needed community resources.
  • Encourage involvement of other family members in services as appropriate and with the consent of the client.
  • Provide parenting education to clients using the Nurturing Skills Curriculum and other resources best suited to the client's needs.
  • Assess clients need for concrete support services. Make community referrals as needed; access agency funds with supervisory approval only after exploring all other options.
  • Coordinate with other service providers to link clients with needed community resources.
  • Provide crisis intervention services when needed and be available for after hour's emergencies as they arise within reason.
  • Assist with outreach efforts to raise awareness of PPS services and generate referrals to the program; represent the agency at community events towards that end as appropriate.
  • Maintain the client record which includes documentation of all client related activities on prescribed forms in a timely manner.
  • Complete data entry into the state data base in compliance with contract requirements.Participate in regular supervision and seek consultation with supervisor as needed.
  • Comply with all confidentiality and security standards imposed by HIPAA, COA, and other external bodies as well as those specified in internal organizational policies.
  • Work collaboratively with co-workers.
  • Participate in agency and departmental events that support the general function of the agency or program.
  • Respond to all emails and voice messages promptly and courteously.
  • Participate in agency peer record reviews as required.
  • Attend Family Forward staff meetings.
  • Attend training to enhance competencies related to job position and ensure all required job-related knowledge is acquired.
  • Most of this job is performed in the community. Therefore, must be 21years of age, possess a valid driver's license, reliable access to an automobile and valid automobile insurance is required.
  • Perform other duties as assigned.

Transportation:   Possession of a valid driver's license, a personal automobile, and valid automobile insurance is required.

Education and/or Experience:   Bachelor' s degree in Social Work or related field.  Two years' experience in community based child welfare service or an advanced degree in Social Work or Counseling.  

Language Skills:   Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Other Qualifications: 

  • Excellent written and verbal communication skills.
  • Non-judgmental attitude.
  • Excellent assessment skills.
  • Ability to work with a culturally diverse population.
  • Ability to develop effective treatment plans.
  • Ability to advocate for clients.
  • Flexible schedule including availability on the evenings and weekends according to client's needs.
  • Independently arrange a weekly work schedule to accommodate clients' and agency needs.
  • Conflict resolution and crisis intervention.
  • Ability to prioritize and organize needed tasks to be successful in the position.
  • Ability to make independent decisions through application of common sense, data, and knowledge gained through training and education.
  • Proven ability to utilize Microsoft office products (i.e. Outlook, Word, Excel, etc.) and navigate various electronic databases. Sufficient typing skills required.
  • Develop rapport and work effectively and empathically with assigned clients. Maintain professional relationships and communicate effectively with community partners, court representatives and referral sources.   

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to walk; sit; and use hands to finger, handle, or feel.  The employee is occasionally required to reach with hands and arms.  The employee must lift and/or move up to 10-30 pounds.  Specific abilities required by this job include close vision and distant vision. 

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily, as well as possess the skills and meet the demands outlined in this job description. Upon an individual's request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities, or related to the skills and demands outlined herein.  Positive Impacts will determine if a reasonable accommodation can be made. 

Positive Impacts
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